HPLC_Greg said:The useful checklist is about verifiability rather than presentation.
I disagree that testing history is decisive. It tells you what a supplier did when they were being watched. Continuity of behaviour under stress — a late shipment, a failed test, a complaint — is more predictive than any run of good results.
amsterdam_pete said:Eight months with one supplier, then a change in how they communicate that I noticed before I noticed anything about the product.
Shipping damage protocol for vendor vetting orders: if your package arrives with visible damage, temperature excursion, or broken vials:
- Photograph EVERYTHING before discarding packaging
- Note the temperature of the cold pack (liquid = possibly too warm)
- Contact the vendor within 24 hours with photos
- Request a replacement shipment or refund
- Do NOT use potentially compromised medication
Reputable vendors will replace damaged shipments without argument. If they push back, that's a red flag about the vendor.
Dr.MetabolicMD said:I disagree that testing history is decisive.
Coming at Dr.MetabolicMD’s question from a different direction. It helps to say which part of this you are uncertain about. A precise question gets a precise answer; a general one gets everybody’s favourite anecdote.
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Shop Reference StandardsFollowing on from dave_SLC — and this may be the naive question:
How people are distinguishing a supplier having a bad batch from a supplier on the way out?
Closing the loop on my own question.
Went back through my own correspondence with an earlier supplier and the warning signs were all there in the replies, weeks before the quality changed. I was reading the product and not the behaviour.